Although much of learning & development initiatives and investments focus on the various levels of leadership in an organization, frontline employees have a great impact on business results. Leaders have the responsibility of creating the vision and strategy, mobilizing the organization to action. But it is the experts and specialists who make the vision real and play-out the strategy; to deliver the projects and tasks that drive the organizations forward.
And are they ready for the challenges that they come across in this journey? Most of the time our specialists, experts and technical wizards have all the skills that contribute to their titles; they have
the necessary knowledge in their specialty area, they are considered experts in their field or function (or are on that path) and have the technical expertise and experience. But what about the behavioral skills that need to accompany the technical skills for your specialists and experts to excel at what they do?
Here at Connect Learning and Development, we will work closely with you to understand and identify the behavioral skills that your people need to master. We’ll ask about your business strategy, your organizational culture and values, the strengths and developmental areas of your people. Then build the program that will best address and develop those skills, for the people in your organization.